Regulators

Built for the way you are inspected

Whether you are inspected by CQC, Ofsted, CIW, the Care Inspectorate or RQIA, Loup speaks your regulator's language — from the key areas it reviews to the rating words it uses.

England — adult social care

Care Quality Commission (CQC)

Single Assessment Framework

Areas Loup reviews against

  • Safe
  • Effective
  • Caring
  • Responsive
  • Well-led

Rating words used: Outstanding, Good, Requires improvement, Inadequate

Ideal for domiciliary care, supported living and residential care. Feedback templates map each question to a key question.

England — children's services

Ofsted

Social Care Common Inspection Framework (SCCIF)

Areas Loup reviews against

  • Overall experiences and progress of children and young people
  • How well children and young people are helped and protected
  • The effectiveness of leaders and managers

Rating words used: Outstanding, Good, Requires improvement to be good, Inadequate

For children's homes and supported accommodation. Loup switches its wording to "young people" throughout and includes a young-people-friendly feedback form.

Wales

Care Inspectorate Wales (CIW)

Inspection under the Regulation and Inspection of Social Care (Wales) Act 2016

Areas Loup reviews against

  • Well-being
  • Care and support
  • Environment
  • Leadership and management

Rating words used: Excellent, Good, Adequate, Poor

Set up around the RISCA themes used in Welsh inspection reports.

Scotland

Care Inspectorate

Quality framework based on the Health and Social Care Standards

Areas Loup reviews against

  • How well do we support people's wellbeing?
  • How good is our leadership?
  • How good is our staff team?
  • How good is our setting?
  • How well is our care and support planned?

Rating words used: Excellent, Very good, Good, Adequate, Weak, Unsatisfactory

Uses the six-point grading scale and the key questions from the quality framework.

Northern Ireland

RQIA

Inspection against the DHSSPS care standards

Areas Loup reviews against

  • Is care safe?
  • Is care effective?
  • Is care compassionate?
  • Is the service well led?

Rating words used: Meeting standards well, Meeting standards, Partly meeting standards, Not meeting standards

Built around RQIA's four domains.

Anywhere else

Other or unregulated services

Not regulated, or regulated by someone else? Loup uses a general good-practice quality framework — Safe, Effective, Caring, Responsive and Well-led — so you still get a clear picture of your service.

You can change your regulator at any time in Settings.

On inspection day

Give your inspector secure, read-only access to exactly the evidence they need — for as long as they need it. They can't change anything, and you keep a full record of what they viewed. See how it works →

Loup is an independent company. We are not affiliated with, or endorsed by, any regulator. Loup helps you organise evidence and prepare — your inspection outcome is always decided by your regulator.

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